AWA Corporate Office
Phone: 714-771-5453
1045 W. Katella Ave.
Orange, CA 92867
AWA Client Services
Phone: 866-260-3631
100 Church Street
Dickson, TN 37055


Choosing a professional collection service to collect your delinquent accounts requires careful consideration. The decision involves more than simply awarding your business to the lowest bidder as the quality of service and performance of the agency you use will affect both your bottom line and your public image.

Our collection fees are typically based on four factors: 

•Age of accounts

•Type of accounts

•Quantity of accounts placed

•Average dollar amount of accounts placed

Advantages to clients who select AWA as their third party collection agency:

•No upfront fees or additional costs

•Location and skip-tracing services are included

•Collection workflow is customized based on your unique collections requirements and needs

•Over 20 collections reports are available

•A trained client services collections specialist will assist you in establishing a successful collections program.

• Professional approach, using a model of persistent and flexible collections programs that maintain your reputation. 

References and Reputation 

AWA  has a long list of clients that will verify our business reputation.

Collector Training and Certification

AWA trains its representatives to use Professional Telephone Collectors Techniques and are certified by the ACA and compliant with the rules and regulations of the Fair Debt Collection Practices Act (FDCPA) and HIPAA.


Remittance Schedule  

AWA will remit funds collected as they clear our trust account. We do not hold your money any longer than necessary.

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