Services We Provide
AWA has the ability to customize our recovery protocols to best suit your business needs. Let us create a program that is specific to your goals. We will design a package that allows you the flexibility and creativity you have been looking for in an agency.
Early Out: AWA has created many flexible early out collection programs to fit the specific needs of each client's customer base. Assigning claims to an early out program allow our clients a greater exposure to their aging, thereby increasing cash flow, reducing DSO and improving customer satisfaction. Our clients can then free up their internal resources to focus on other issues. This program is most effective for small dollar high volume portfolios.
Pre-Collections Services: Many clients ask us to create a pre-collect letter cycle, or a customer centric phone campaign. Let us explore what options are best for your needs.
Third Party Collections: This core service imparts a sense of urgency upon seriously delinquent customers. Our strategy ensures that AWA contacts the highest percentage of accounts; from the very first validation notice, through the demand cycle, credit reporting, litigation filing and post judgment execution. AWA will work to translate our actions into the greatest return and highest value for our clients.
Bankruptcy Filing & Monitoring: AWA will file Proof of Claim (when required) on behalf of your firm. We will monitor all debtor bankruptcy proceedings and proceed accordingly. In the event payment is made by bankruptcy trustee AWA will remit pursuant to the agreed terms. If bankruptcy is dismissed, AWA will proceed against debtor pursuant to law.
Second Placements: In a competitive environment, AWA understands that primary agency placements, and second placements are used to measure comparisons between agencies. AWA encourages such competitive client requests and is eager to participate in Champion / Challenger programs.
Mailing / Invoicing Programs: Since AWA processes so many pieces of mail internally, we have developed unique programs that allow our clients to free up their internal mail resources from expediting mass mailings. Let us explore how easy this can be, and the resources we have available.
Litigation Filing / Judgment Execution: We have attorneys in all 50 states that can handle accounts in the event litigation is authorized by your firm. The final step in our collections process is to disclose to the debtor that legal action that may be taken if we do not receive payment immediately. Upon review of the assets and likelihood of judgment enforcement, a recommendation will be made to our client to file suit. If the suit is filed, our attorneys will expedite suit and enforce all options available in post-judgment execution.
Credit Reports / Asset Investigations / Skip Tracing: Having access to accurate, concise data is the key to any important business decision. AWA utilizes many resources to expedite searches on companies, and individuals. Let AWA share some of the tools we have available to you, so you can maximize your own internal processes.
