AWA Corporate Office
Phone: 714-771-5453
1045 W. Katella Ave.
Orange, CA 92867
AWA Client Services
Phone: 866-260-3631
100 Church Street
Dickson, TN 37055

Security Policies

Collection agencies have experienced a heightened awareness of security and data loss prevention over the past few years. Data Security requirements are ever changing. AWA has been proactive in monitoring and preparing for these changes as they occur. We are committed to ensuring that clients and their debtor’s personal information will be handled in a secure manner.

    Red Flag Rules compliant. AWA implemented and strictly enforces a written Identity Theft Prevention Program per FTC (Federal Trade Commission) guidelines.

    HIPAA and HITECH Act (2010) AWA adheres to the compliance issues associated with the Healthcare industry.

    FDCPA & FCRA  AWA adheres to compliance with the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) as well as state equivalent requirements for all states that have enacted such laws.

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