AWA Corporate Office
Phone: 714-771-5453
1045 W. Katella Ave.
Orange, CA 92867
  
AWA Client Services
Phone: 866-260-3631
100 Church Street
Dickson, TN 37055

Mission/Vision/Values

 
OUR MISSION

To continue to be a company of unyielding standards and integrity. Our reputation for honest and ethical conduct is tested, proven, and displayed in each action we engage in, and each transaction we make. As your service provider, we will work hard for you recovering your collection accounts in a timely, efficient, and appropriate manner. We pledge to represent you in the highest fashion, while providing a competitive and professional service.


OUR VISION

To create a clear distinction in our Industry: To be a standard by which all others measure. Our vision is to achieve the maximum level of return and service for our clients by continuing to be results-oriented, providing the utmost level of integrity and performance, and maintaining our impeccable reputation of the last 3 decades. We believe our clients are the reason why we are able to provide our services. Client satisfaction at all levels of the recovery process is a goal that will not be compromised.


We are committed to providing consumers and commercial institutions the dignity they deserve to resolve their delinquency by offering them reasonable financial solutions that will result in recoveries that will exceed our clients’ expectations. We are resolved to expect the highest standards of honesty from all of our associates and strive to attract and retain superior employees by providing them a stable and enjoyable work environment. We consider our employees to be a major asset in accomplishing our mission.


OUR VALUES


Client Satisfaction: The satisfaction of our clients is crucial to the future development of our organization. Not only do we work to meet the expectations of our clients, our goal is to exceed their expectations. In doing this, it will allow us to become a greater service company to our clients.


Integrity: Open and honest communication is the driving force of our company. As we interact with each other, our clients, and assigned accounts with utmost respect and trust, we maintain the integrity of our strong organization.


Innovation and Improvement: Our Company will continue to think innovatively. We will improve our process to accommodate the changing needs of our clients and the industries we serve.


Teamwork and Accountability: In order to maintain strength in our organization, we work together as a unified team. Team members will be accountable for individual performance standards, ensuring superior quality of work at all times.

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